YOU CAN CONTACT US THROUGH CHAT.
YOU CAN CONTACT US TROUGHT THE CHAT IN THE BOTTOM OF THIS PAGE AND OPEN A SUPPORT REQUEST.
CONTACT US TROUGHT THE CHAT IN THE BOTTOM OF THIS PAGE AND OPEN A SUPPORT REQUEST, INFORMING THE SERIAL NUMBER OF YOUR ORDER AND, IF IT´S POSSIBLE, ATTACHING A PHOTO OF THE DAMAGED PRODUCT.
IF THAT HAPPENS, MAKE SURE IT IS CONECTED TO THE POWER GRID. THE ON/OFF BUTTON MUST PROPERLY UPWARDED. IF AFTER CHECKING ALL THESE PROCEDURES THE PROBLEM PERSISTES, CONTACT US TROUGHT THE CHAT TO OPEN A SUPPORT REQUEST WITH THE TECHNICAL TEAM.
THE VI-C19 CAN ONLY BE TURNED OFF WHEN ITS NOT VENTILATING:
1. IN THE BACK OF VI-C19 OPEN THE ON/OFF BUTTON PROTECTION COVER
2. SWITCH TO THE TURN OFF POSITION
THE VI-C19 WILL BE TURNED OFF AFTER 10 SECONDS.
IN THE BODY OF THE EQUIPMENT:
FROM THE BOTTOM TO THE TOP, THE FIRST VALVE FOR THE CONNECTION OF THE HOSE IS FROM COMPRESSED AIR, THE THIRD VALVE IS FOR THE CONNECTION OF THE O2 HOSE.
IN THE HEAD OF THE EQUIPMENT:
IN THE BACK OF THE VI-C19 HEAD THERE ARE THREE PROPERLY IDDENTIFIED INPUTS
FROM LEFT TO RIGHT:
COMPREESED AIR AND THAN O2
NO, THESE ACCESSORIES ARE NOT SUPPLIED WITH THE EQUIPMENT
ATOXIC PVC HOSE WITH NYLON LOCKED FOR COMPRESSED AIR IN YELLOW COLOR FOR COMPRESSED AIR AND GREEN COLOR FOR O2, ACCORDING TO ABNT NBR 11906
YES, SINCE IT IS HOMOLOGATED BY ANVISA
THE USE OF HEPA AND HME FILTERS DEPENDS ON THE PROTOCOL OF THE INSTITUTION WHERE VI-C19 IS BEING USED
THE HEPA FILTER MUST BE CONNECTED TO THE EXPIRATORY EXIT LOCATED AT HE FRONT OF THE VENTILATOR
THE HME FILTER MUST BE CONNECTED BETWEEN THE Y CONECTOR OF THE CIRCUIT AND THE OROTRAQUEAL TUBE
WHENEVER TURNING ON, THE VI-C19 WILL PERFORM THE SELF CALIBRATION
YES, FOR THE PROCESS TO BE RUN CORRECTLY IS NECESSARY TO USE 70CM TUBE
YOU CAN CONTACT US TROUGHT THE CHAT
IF THIS HAPPENS, CHECK:
1. IF DE HUBES OF COMPRESSES AIR AND O2 ARE DULY CONNECTED TO THE VI-C19
2. MAKE SURE TO USE THE TUBE 70CM U-SHAPED;
IF THE PROBLEM CONTINUES TO HAPPEN, CONTACT US TROUGHT THE CHAT
VI-C19 HAS THE VCV, PCV AND PSV VENTILATION MODES.
VI-C19 IS INTENDED FOR PEDIATRIC AND ADULT PATIENTS THAT DEPPENDS ON INVANSIVE OR NON-INVASIVE MECHANICAL VENTILATION
1. CONFIGURE PACIENTS INFORMATIONS;
2. SELECT THE VENTILATION MODE;
3. CONFIGURE THE VENTILATION MODE PARAMETERS;
4. CLICK ON THE ORANGE START BUTTON, LOCATED AT THE TOP OF THE SCREEN.
WHEN CONFIGURING THE PARAMETERS THE DEFINED VALUE IS FLASHING BY GREEN COLOR. CLICK IN THE VALUE TO CONFIRM. THE PARAMETERS WILL ONLY BE SEND WHEN ALL OF THEM IS IN GREEN COLOR.
THE PARAMETER WILL BE IN RED COLOR EVERY TIME THAT A WRONG CONFIGURATION IS IDENTIFYED BY THE VI-C19. ADJUST THE PARAMETER CORRECTLY UNTIL IT TURNS IN TO GREEN.
CORRECT THE VENTILATION PARAMETERS AND CLICK ON THE START BUTTON AGAIN.
1. UNLOCK THE SCREEN SAVER;
2. CLICK ON THE GREEN BUTTON STARTED, LOCATED ON THE TOP OF THE SCREEN;
3. CONFIRM THE OPERATION;
YES, THE BACKUP VENTILATION MODE IS USED WHEN THE PATIENT ENTERS APNEA.
IN THE BOTTOM OF THE SCREEN, PRESS THE PATIENT OPTION. IT WILL OPEN A OTHER NEW SCREEN. SLIDE TO THE RIGHT WHERE IS THE ALARM SETTINGS TAB.
TURN THE VI-C19 ON THE POWER SOURCE TO RECHARGE THE BATTERY. IF THE ALARM CONTINUES TO PERSIST, REMOVE THE EQUIPMENT FROM USE AND CONTACT US THROUG THE CHAT AND OPEN A TECHINAL/CUSTOMER SERVICE CALL
THIS MAY HAPPEN FOR SOME REASONS:
1. THE ALARM ADJUST IS NOT ACCORDING BY THE CLINICAL CONDITION OF THE PATIENT. (PONTO FINAL) CHECK IT;
2. THERE IS PRESENCE OF SECRETION IN THE AIRWAY OR BRONCOSPASM, CALL THE CLINICAL TEAM TO CHECK;
3. RESPIRATORY PROSTHESIS IS OBSTRUCTED, CALL THE CLINICAL TEAM TO CHECK;
4. THERE IS A MECHANICAL OBSTRUCTION, VERIFY IF THE HUBES AREN’T FOLDED OR PRESSED
IF THIS HAPPENS, CHECK IT:
1. IF THERE IS NO CIRCUIT LEAK, IF IT IS, MAKE SUBSTITUTION IF NECESSARY;
2. IF ANY PART OF CIRCUIT IS NOT DISCONNECTED, IF IT HAPPENS, RECONNECT.
IT CAN HAPPEN FOR SOME REASONS:
1. THE ALARM ADJUST IS NOT ACCORDING BY THE CLINICAL CONDITION OF THE PATIENT, CHECK IT
2. THERE IS PRESENCE OF SECRETION IN THE AIRWAY OR BRONCOSPASM, CALL THE CLINICAL TEAM TO CHECK
3. RESPIRATORY PROSTHESIS IS OBSTRUCTED, CALL THE CLINICAL TEAM TO CHECK
4. THERE IS A MECHANICAL OBSTRUCTION, VERIFY IF THE HUBES AREN’T FOLDED OR PRESSED
IF IT THAT HAPPENS, CHECK:
1. IF THERE IS NOT HUBE/CONNECTIONS LEAK. (PONTO FINAL) IF IT IS, MAKE THE SUBSTITUITION IF NECESSARY
2. IF THE PRESSURE VALVE IS NOT REGULATED AND MAKE THE ADJUSTMENT;
3. IF THE PRESSURE VALVE IS NOT DANIFYED, IF IT IS, MAKE THE SUBSTITUITION;
IF IT THAT HAPPENS, CHECK IT:
1. IF THERE IS NO CIRCUIT LEAK, IF IT IS, MAKE THE SUBSTITUITION IF NECESSARY
2. IF ANY CIRCUIT PART IS UNCONNECTED, IF IT IS, RECONNECT IT.
3. IF THE PARAMETER PROGRAMATION IS INNAPROPRIATE, IF IT IS, CALL THE CLINICAL TEAM
IT CAN HAPPENS FOR SOME REASONS:
1. THE ALARM ADJUSTS IS NOT ACCORDING BY THE CLINICAL PATIENT SITUATION, CHECK.
2. ADJUSTMENT OF THE PARAMETER “PAUSE INSPIRATORY” IN PVC MODE IS INADEQUATE, CALL THE CLINICAL TEAM.
IF THIS HAPPENS, CHECK:
1. IF THERE IS NO CIRCUIT LEAK, IF IT IS, MAKE THE SUBSTITUITION IF NECESSARY.
2. IF ANY PART OF THE CIRCUIT IS UNCONNECTED, IF IT IS, RECONNECT IT.
3. IF THE PARAMETER PROGRAMMING IS INADEQUATE, IF IT IS, CALL THE CLINICAL TEAM.
IF THIS HAPPENS, ITS WHY THERE IS AN IMPROPER PARAMETER ADJUST. IN THIS CASE, CALL THE CLINICAL TEAM.
IF THIS HAPPENS, CHECK:
1. IF THE CABLE IS DISCONNECTED FROM THE SOCKET;
2. IF THE CABLE IS NOT BREAKED, IF IT IS, CALL CLINICAL ENGINEERING TEAM;
IF THIS HAPPENS, CHECK:
1. IF THE HOSE IS NOT FOLDED OR OBSTRUCTED BY SOME SECRETION, INTERRUPTING THE PATIENT´S AIRFLOW;
2. IF THERE IS NOT OBJECT OBSTRUCTING THE EXPIRATORY OUTPUT FLOW;
3. IF THERE IS NOT OBJECT OBSTRUCTING THE EMERGENCY AIR INTAKE;
THE VENTILATOR WILL AUTOMATICALLY SWITCH DO BACKUP VENTILATION MODE (PCV) UNTIL THE USER SELECTS ANOTHER VENTILATION MODE.
IN THE EVENTS TAB YOU CAN FIND ALL THE ALARMS THAT RECENTLY OCCURRED, WITH THEIR DATE AND HOUR.
THIS BUTTON ADJUSTES THE VOLUMETRY OF YOUR VI-C19, CORRECTING AND FITTING THE SET PARAMETERS
IF THIS HAPPENS, CHECK:
1. IF THE LOCK/UNLOCK BUTTON ON THE SCREEN IS IN THE GREEN COLOR, IF IT ISN’T, CLICK ON THE BUTTON TO CHANGE;
2. IF THE PROBLEM PERSISTS EVEN WITH THE UNLOCKED BUTTON, CONTACT US TROUGH THE CHAT;
NO, TO REALIZE THE CLEAN OF THE VI-C19 THE EQUIPMENT MUST BE OUT OF OPERATION AND DISCONNECTED FROM THE POWER SUPPLY NETWORK.
NO, THIS CAN DAMAGE THE VI-C19
USE A DAMP CLOTH WITH ONE OF THOSE CLEANNING AGENTS: 70º ALCOHOOL OR WATER OR HYDROGEN PEROXIDE (3%). SCRUB FOR ALL EXTERNAL SURFACE EXERCISING A LOW PRESURE. DISCARD THE CLOTH AND REPEAT THE PROCESS AT LEAST TWICE.
YES, THE VI-C19 VENTILATOR É BIVOLT WITH AUTOMATIC SWITCHINGS.
WHEN THE VI-C19 REACH 15% OF BATTERY, A ALARM WILL APPEAR ON YOUR SCREEN INFFORMING THAT YOUR BATTERY IS LOW. WITH 5%, IT WILL STOP CYCLING. IF REACH 0% IT WILL TURN OFF.
IT LAST MINIMUM 1,5 HOURS
THE FISRT CHARGE TAKES UP TO 16 HOURS.
